Description

Join Chase's Card and Connected Commerce Content organization and help shape how millions of customers experience our products. As a Senior Copywriter, you will collaborate with a talented team to create best-in-class content that inspires cardmembers to travel, dine, shop, and enjoy unforgettable events. You will have the opportunity to develop marketing newsletters and digital editorial projects that highlight the benefits of Chase's credit card portfolio. At Chase, your creativity and expertise will help cardmembers grow their businesses, maximize cashback opportunities, and discover new experiences. Be part of a team that values innovation, collaboration, and your unique perspective.

As a Senior Copywriter within Lifestyle Editorial, you will play a key role in shaping customer engagement by creating content for marketing newsletters and high-impact digital initiatives. You will develop clear, engaging, and on-message copy that highlights the benefits of Chase credit cards, including Sapphire, Freedom, Ink, and more. Your work will support the expansion of the newsletter program and contribute to additional digital projects within Card & Connected Commerce. You will collaborate with internal stakeholders, apply data and insights to optimize content, and stay attuned to trends in personal finance, travel, dining, and lifestyle journalism.

Job Responsibilities

• Concept, write, and edit copy for monthly and quarterly marketing newsletters across Chase's credit card portfolio.
• Ensure all content is clear, engaging, and aligned with brand messaging.
• Maintain the applicable brand voice for each card and uphold high standards for JPMC content.
• Provide copywriting and editing support for additional digital projects within Card & Connected Commerce.
• Collaborate with the content team and internal stakeholders to ensure consistency and excellence across communications.
• Apply data and insights to continuously optimize content for impact and performance.
• Partner with the VP of Lifestyle Editorial to expand the credit card newsletter program and evolve editorial tone and content pillars.
• Stay current on trends in personal finance, travel, dining, and lifestyle journalism, bringing fresh ideas and editorial rigor to every piece.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree.
• 5+ years of writing and editing experience with branded content, email marketing newsletters, or digital editorial with a strong portfolio of work.
• Strong written and verbal communication skills.
• Well-versed in editorial best practices.
• High attention to detail.
• Ability to collaborate effectively with stakeholders to align content with goals.
• Ability to manage multiple projects and deliver impactful results while respecting dependencies.
• Proven ability to interpret and execute marketing content briefs to create engaging content within tight deadlines.
• Strong understanding of narrative storytelling and engaging readers through brand-owned content.
• Genuine curiosity about personal finance, banking, travel, and lifestyle topics.

Preferred Qualifications, Capabilities, and Skills

• Professional copywriting experience within financial services or other regulated industries.
• Familiarity with Chase's products and services.
• Portfolio

To be eligible for this position, you must be authorized to work in the United States. We do not offer employment-based immigration sponsorship for this position. JPMorgan Chase & Co. will not provide assistance or documentation for any other form of immigration sponsorship or benefit, including OPT or CPT.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.\n